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How to Fix Black Screen — alcatel One Touch Idol Ultra
How to Fix Black Screen — alcatel One Touch Idol Ultra
The alcatel One Touch Idol Ultra is a 2013 Android 4.1 smartphone powered by the Mediatek MT6577 (40 nm) with 1GB and 16GB internal storage. It features a 4.7", AMOLED, 720.0x1280.0 display and is available in Black, Red, Yellow, Green, Turquoise.
The One Touch Idol Ultra is equipped with a Li-Ion 1800 mAh, non-removable, a 8 MP, 1080p@30fps main camera, a 3 MP front camera. The device uses a Micro-SIM configuration. It weighs 115 g.
A black screen on the alcatel One Touch Idol Ultra can occur due to a drained battery, a software crash, or the screen becoming unresponsive. In most cases this can be resolved with a force restart or a short charging period without any data loss. Follow the steps below in order before considering a factory reset.
On your alcatel One Touch Idol Ultra: charge for 30+ minutes with a different cable and charger
Hold Power for 15–20 seconds
If still black: hold Power + Volume Down for 10 seconds
Try holding Power + Volume Up to enter Recovery Mode
In Recovery: select 'Reboot system now'
If Recovery loads: wipe cache partition then reboot
Last resort: factory reset from Recovery — erases all data
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