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How to Fix Black Screen — alcatel One Touch Snap
How to Fix Black Screen — alcatel One Touch Snap
The alcatel One Touch Snap is a 2013 Android 4.2 smartphone powered by the Mediatek MT6589 (28 nm) with 1GB and 1GB | 4GB internal storage. It features a 4.5", IPS LCD, 540.0x960.0 display and is available in Silver, Cloudy, White.
The One Touch Snap is equipped with a Li-Ion 1800 mAh, removable, a 8 MP, 720p main camera, a 3 MP, 720p front camera. The device uses a Single SIM (Micro-SIM) or Dual SIM (Micro-SIM, dual stand-by) configuration.
A black screen on the alcatel One Touch Snap can occur due to a drained battery, a software crash, or the screen becoming unresponsive. In most cases this can be resolved with a force restart or a short charging period without any data loss. Follow the steps below in order before considering a factory reset.
On your alcatel One Touch Snap: charge for 30+ minutes with a different cable and charger
Hold Power for 15–20 seconds
If still black: hold Power + Volume Down for 10 seconds
Try holding Power + Volume Up to enter Recovery Mode
In Recovery: select 'Reboot system now'
If Recovery loads: wipe cache partition then reboot
Last resort: factory reset from Recovery — erases all data
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