Home / Microsoft Surface / Factory Reset

How to Factory Reset — Microsoft Surface

Factory ResetWindows Mobile

How to Factory Reset — Microsoft Surface

⏱ ~5 min📋 5 steps

The Microsoft Surface is a 2012 Microsoft Windows RT device powered by the Nvidia Tegra 3 T30 with 2GB and 32GB | 64GB internal storage. It features a 10.6", TFT, 1366.0x768.0 display and is available in Dark Titanium.

The Surface is equipped with a Li-Ion battery, non-removable (31.5 Wh), a 2 MP, 720p main camera, a 2 MP, 720p@30fps front camera. The device uses a No configuration. It weighs 680.4 g.

Factory Reset on the Microsoft Surface works differently than it does on Android, since this platform uses its own menus and terminology. Follow the steps below, written specifically for this device rather than adapted from Android instructions.

All personal data, accounts, and apps will be permanently removed.

1

Back up your data first — Windows Mobile resets erase everything

2

From the Today screen, go to Start > Settings > System > Clear Storage

3

Enter the confirmation code, commonly 1234 by default

4

Tap 'Yes' to confirm — the device restarts and reinstalls its default configuration

5

On older stylus models, a physical reset pinhole near the battery only performs a soft restart, not a data wipe

Was this guide helpful?