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How to Fix Black Screen — Motorola Moto G5S Plus
How to Fix Black Screen — Motorola Moto G5S Plus
The Motorola Moto G5S Plus is a 2017 Android 7.1 smartphone powered by the Qualcomm MSM8953 Snapdragon 625 (14 nm) with 3GB | 4GB and 32GB | 64GB internal storage. It features a 5.5", IPS LCD, 1080.0x1920.0 display and is available in Lunar Gray, Fine Gold.
The Moto G5S Plus is equipped with a Li-Ion 3000 mAh, non-removable, a 13 MP, 4K@30fps, 1080p@60fps, 1080p@30fps (gyro-EIS) main camera, a 8 MP, 1080p@30fps, 480p@120fps front camera. The device uses a · Nano-SIM · Nano-SIM + Nano-SIM configuration. It weighs 168 g.
A black screen on the Motorola Moto G5S Plus can occur due to a drained battery, a software crash, or the screen becoming unresponsive. In most cases this can be resolved with a force restart or a short charging period without any data loss. Follow the steps below in order before considering a factory reset.
On your Motorola Moto G5S Plus: charge for 30+ minutes with a different cable and charger
Hold Power for 15–20 seconds
If still black: hold Power + Volume Down for 10 seconds
Try holding Power + Volume Up to enter Recovery Mode
In Recovery: select 'Reboot system now'
If Recovery loads: wipe cache partition then reboot
Last resort: factory reset from Recovery — erases all data
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