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How to Fix Black Screen — Sony Xperia M5 Dual
How to Fix Black Screen — Sony Xperia M5 Dual
The Sony Xperia M5 Dual is a 2015 Android 5.0 smartphone powered by the Mediatek MT6795 Helio X10 (28 nm) with 3GB and 16GB internal storage. It features a 5.0", IPS LCD, 1080.0x1920.0 display and is available in Black, White, Gold.
The Xperia M5 Dual is equipped with a Li-Ion 2600 mAh, non-removable, a 2 MP, 4K@30fps, HDR main camera, a 13 MP, 1080p@30fps front camera. The device uses a Nano-SIM + Nano-SIM configuration. It weighs 142.6 g.
A black screen on the Sony Xperia M5 Dual can occur due to a drained battery, a software crash, or the screen becoming unresponsive. In most cases this can be resolved with a force restart or a short charging period without any data loss. Follow the steps below in order before considering a factory reset.
On your Sony Xperia M5 Dual: charge for 30+ minutes with a different cable and charger
Hold Power for 15–20 seconds
If still black: hold Power + Volume Down for 10 seconds
Try holding Power + Volume Up to enter Recovery Mode
In Recovery: select 'Reboot system now'
If Recovery loads: wipe cache partition then reboot
Last resort: factory reset from Recovery — erases all data
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