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How to Fix Black Screen — ZTE Axon 50 Ultra
How to Fix Black Screen — ZTE Axon 50 Ultra
The ZTE Axon 50 Ultra is a 2023 Android 12, MyOS 12 smartphone powered by the Qualcomm SM8475 Snapdragon 8+ Gen 1 (4 nm) with 12GB and 256GB | 512GB internal storage. It features a 6.7", AMOLED, 1B colors, 144Hz, 1080.0x2400.0 display and is available in Black.
The Axon 50 Ultra is equipped with a Li-Po 5000 mAh, a 64 MP, 8K@30fps, 4K@30/60/120fps, 1080p@30/60fps, gyro-EIS, HDR10, 10‑bit video main camera, a 32 MP, 1080p@30fps front camera. The device uses a Nano-SIM + Nano-SIM configuration. It weighs 199 g.
A black screen on the ZTE Axon 50 Ultra can occur due to a drained battery, a software crash, or the screen becoming unresponsive. In most cases this can be resolved with a force restart or a short charging period without any data loss. Follow the steps below in order before considering a factory reset.
On your ZTE Axon 50 Ultra: charge for 30+ minutes with a different cable and charger
Hold Power for 15–20 seconds
If still black: hold Power + Volume Down for 10 seconds
Try holding Power + Volume Up to enter Recovery Mode
In Recovery: select 'Reboot system now'
If Recovery loads: wipe cache partition then reboot
Last resort: factory reset from Recovery — erases all data
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