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How to Fix Black Screen — ZTE Axon 60 Ultra
How to Fix Black Screen — ZTE Axon 60 Ultra
The ZTE Axon 60 Ultra is a 2024 Android 14 smartphone powered by the Qualcomm SM8550-AB Snapdragon 8 Gen 2 (4 nm) with 12GB | 16GB and 1TB | 512GB internal storage. It features a 6.8", AMOLED, 120Hz, 1260.0x2800.0 display and is available in Obsidian Black.
The Axon 60 Ultra is equipped with a 6000 mAh, a 50 MP, Yes main camera, a 32 MP, 1080p@30fps front camera. The device uses a Nano-SIM + Nano-SIM configuration.
A black screen on the ZTE Axon 60 Ultra can occur due to a drained battery, a software crash, or the screen becoming unresponsive. In most cases this can be resolved with a force restart or a short charging period without any data loss. Follow the steps below in order before considering a factory reset.
On your ZTE Axon 60 Ultra: charge for 30+ minutes with a different cable and charger
Hold Power for 15–20 seconds
If still black: hold Power + Volume Down for 10 seconds
Try holding Power + Volume Up to enter Recovery Mode
In Recovery: select 'Reboot system now'
If Recovery loads: wipe cache partition then reboot
Last resort: factory reset from Recovery — erases all data
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