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How to Soft Reset — ZTE Axon 9 Pro
How to Soft Reset — ZTE Axon 9 Pro
The ZTE Axon 9 Pro is a 2018 Android 8.1 smartphone powered by the Qualcomm SDM845 Snapdragon 845 (10 nm) with 6GB and 128GB internal storage. It features a 6.2", AMOLED, HDR10, 1080.0x2248.0 display and is available in Black, Blue.
The Axon 9 Pro is equipped with a Li-Ion 4000 mAh, non-removable, a 12 MP, 4K@30fps, 1080p@30fps main camera, a 20 MP, 1080p@30fps front camera. The device uses a Nano-SIM + Nano-SIM configuration. It weighs 179 g.
Performing a soft restart on your ZTE Axon 9 Pro is the quickest way to resolve minor performance issues, app freezes, or unresponsive touch screens without losing any data. Unlike a factory reset, a soft reset simply reboots the device and clears temporary memory, making it the recommended first step for any troubleshooting.
Does not erase any data. Always try this first.
On your ZTE Axon 9 Pro: hold Power for 2 seconds
Tap 'Restart' or 'Reboot' in the menu
Wait ~30–60 seconds for the restart to complete
Force restart if frozen: hold Power for 10–15 seconds until screen goes black
Device reboots automatically — no data is lost
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