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How to Soft Reset — ZTE Axon 9 Pro

Soft ResetAndroid 8.1 (Oreo)

How to Soft Reset — ZTE Axon 9 Pro

⏱ ~5 min📋 5 steps

The ZTE Axon 9 Pro is a 2018 Android 8.1 smartphone powered by the Qualcomm SDM845 Snapdragon 845 (10 nm) with 6GB and 128GB internal storage. It features a 6.2", AMOLED, HDR10, 1080.0x2248.0 display and is available in Black, Blue.

The Axon 9 Pro is equipped with a Li-Ion 4000 mAh, non-removable, a 12 MP, 4K@30fps, 1080p@30fps main camera, a 20 MP, 1080p@30fps front camera. The device uses a Nano-SIM + Nano-SIM configuration. It weighs 179 g.

Performing a soft restart on your ZTE Axon 9 Pro is the quickest way to resolve minor performance issues, app freezes, or unresponsive touch screens without losing any data. Unlike a factory reset, a soft reset simply reboots the device and clears temporary memory, making it the recommended first step for any troubleshooting.

💡

Does not erase any data. Always try this first.

1

On your ZTE Axon 9 Pro: hold Power for 2 seconds

2

Tap 'Restart' or 'Reboot' in the menu

3

Wait ~30–60 seconds for the restart to complete

4

Force restart if frozen: hold Power for 10–15 seconds until screen goes black

5

Device reboots automatically — no data is lost

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