Home / Oppo A31 / Fix Black Screen
How to Fix Black Screen — Oppo A31
How to Fix Black Screen — Oppo A31
The Oppo A31 is a 2020 Android 9.0 smartphone powered by the Mediatek MT6765V/CB Helio P35 (12 nm) with 4GB | 6GB and 128GB | 64GB internal storage. It features a 6.5", IPS LCD, 480 nits (typ), 720.0x1600.0 display and is available in Fantasy White, Mystery Black, Lake Green.
The A31 is equipped with a Li-Po 4230 mAh, a 12 MP, 1080p@30fps main camera, a 8 MP, 1080p@30fps front camera. The device uses a Nano-SIM + Nano-SIM configuration. It weighs 180 g.
A black screen on the Oppo A31 can occur due to a drained battery, a software crash, or the screen becoming unresponsive. In most cases this can be resolved with a force restart or a short charging period without any data loss. Follow the steps below in order before considering a factory reset.
On your Oppo A31: charge for 30+ minutes with a different cable and charger
Hold Power for 15–20 seconds
If still black: hold Power + Volume Down for 10 seconds
Try holding Power + Volume Up to enter Recovery Mode
In Recovery: select 'Reboot system now'
If Recovery loads: wipe cache partition then reboot
Last resort: factory reset from Recovery — erases all data
Was this guide helpful?