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How to Soft Reset — Samsung Galaxy Grand Prime Plus

Soft ResetAndroid 6.0 (Marshmallow)

How to Soft Reset — Samsung Galaxy Grand Prime Plus

⏱ ~5 min📋 5 steps

The Samsung Galaxy Grand Prime Plus is a 2016 Android 6.0 smartphone powered by the Mediatek MT6737T (28 nm) with 5GB and 16GB | 8GB internal storage. It features a 5.0", PLS LCD, 540.0x960.0 display and is available in Black, Gold, Silver.

The Galaxy Grand Prime Plus is equipped with a Li-Ion 2600 mAh, removable, a 8 MP, 720p@30fps main camera, a 5 MP front camera. The device uses a Hybrid Dual SIM (Micro-SIM, dual stand-by) configuration. It weighs 160 g.

Performing a soft restart on your Samsung Galaxy Grand Prime Plus is the quickest way to resolve minor performance issues, app freezes, or unresponsive touch screens without losing any data. Unlike a factory reset, a soft reset simply reboots the device and clears temporary memory, making it the recommended first step for any troubleshooting.

💡

Does not erase any data. Always try this first.

1

On your Samsung Galaxy Grand Prime Plus: hold Power for 2 seconds

2

Tap 'Restart' or 'Reboot' in the menu

3

Wait ~30–60 seconds for the restart to complete

4

Force restart if frozen: hold Power for 10–15 seconds until screen goes black

5

Device reboots automatically — no data is lost

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