Home / Samsung Galaxy Grand Prime Plus / Fix Black Screen
How to Fix Black Screen — Samsung Galaxy Grand Prime Plus
How to Fix Black Screen — Samsung Galaxy Grand Prime Plus
The Samsung Galaxy Grand Prime Plus is a 2016 Android 6.0 smartphone powered by the Mediatek MT6737T (28 nm) with 5GB and 16GB | 8GB internal storage. It features a 5.0", PLS LCD, 540.0x960.0 display and is available in Black, Gold, Silver.
The Galaxy Grand Prime Plus is equipped with a Li-Ion 2600 mAh, removable, a 8 MP, 720p@30fps main camera, a 5 MP front camera. The device uses a Hybrid Dual SIM (Micro-SIM, dual stand-by) configuration. It weighs 160 g.
A black screen on the Samsung Galaxy Grand Prime Plus can occur due to a drained battery, a software crash, or the screen becoming unresponsive. In most cases this can be resolved with a force restart or a short charging period without any data loss. Follow the steps below in order before considering a factory reset.
On your Samsung Galaxy Grand Prime Plus: charge for 30+ minutes with a different cable and charger
Hold Power for 15–20 seconds
If still black: hold Power + Volume Down for 10 seconds
Try holding Power + Volume Up to enter Recovery Mode
In Recovery: select 'Reboot system now'
If Recovery loads: wipe cache partition then reboot
Last resort: factory reset from Recovery — erases all data
Was this guide helpful?