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How to Fix Black Screen — alcatel Pop 2 (4.5) Dual SIM
How to Fix Black Screen — alcatel Pop 2 (4.5) Dual SIM
The alcatel Pop 2 (4.5) Dual SIM is a 2014 Android 4.4 smartphone powered by the Qualcomm MSM8916 Snapdragon 410 (28 nm) with 1GB and 1GB | 8GB internal storage. It features a 4.5", TFT, 480.0x854.0 display and is available in Lemon Yellow, Lavender, Jade Green, Cozy Red, Aqua Blue, White, Platinum Silver, Ash Gray, Volcano Black.
The Pop 2 (4.5) Dual SIM is equipped with a Li-Ion 2000 mAh, removable, a 5 MP, 1080p@30fps main camera. The device uses a Dual SIM (Micro-SIM, dual stand-by) configuration. It weighs 147 g.
A black screen on the alcatel Pop 2 (4.5) Dual SIM can occur due to a drained battery, a software crash, or the screen becoming unresponsive. In most cases this can be resolved with a force restart or a short charging period without any data loss. Follow the steps below in order before considering a factory reset.
On your alcatel Pop 2 (4.5) Dual SIM: charge for 30+ minutes with a different cable and charger
Hold Power for 15–20 seconds
If still black: hold Power + Volume Down for 10 seconds
Try holding Power + Volume Up to enter Recovery Mode
In Recovery: select 'Reboot system now'
If Recovery loads: wipe cache partition then reboot
Last resort: factory reset from Recovery — erases all data
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