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How to Fix Black Screen — alcatel Pop 7S

Fix Black ScreenAndroid 4.4.2 (KitKat)

How to Fix Black Screen — alcatel Pop 7S

⏱ ~5 min📋 7 steps

The alcatel Pop 7S is a 2014 Android 4.4.2 smartphone powered by the Qualcomm MSM8926 Snapdragon 400 (28 nm) with 1GB and 4GB internal storage. It features a 7.0", IPS LCD, 600.0x1024.0 display and is available in White, Black/ color back panels.

The Pop 7S is equipped with a Li-Ion 3240 mAh, non-removable, a 3 MP, Yes main camera. The device uses a Micro-SIM configuration. It weighs 279 g.

A black screen on the alcatel Pop 7S can occur due to a drained battery, a software crash, or the screen becoming unresponsive. In most cases this can be resolved with a force restart or a short charging period without any data loss. Follow the steps below in order before considering a factory reset.

1

On your alcatel Pop 7S: charge for 30+ minutes with a different cable and charger

2

Hold Power for 15–20 seconds

3

If still black: hold Power + Volume Down for 10 seconds

4

Try holding Power + Volume Up to enter Recovery Mode

5

In Recovery: select 'Reboot system now'

6

If Recovery loads: wipe cache partition then reboot

7

Last resort: factory reset from Recovery — erases all data

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