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How to Fix Black Screen — BlackBerry DTEK60
How to Fix Black Screen — BlackBerry DTEK60
The BlackBerry DTEK60 is a 2016 Android 6.0 smartphone powered by the Qualcomm MSM8996 Snapdragon 820 (14 nm) with 4GB and 32GB internal storage. It features a 5.5", AMOLED, 1440.0x2560.0 display and is available in Black.
The DTEK60 is equipped with a Li-Ion 3000 mAh, non-removable, a 21 MP, 4K@30fps, 720p@120fps main camera, a 8 MP, 1080p@30fps front camera. The device uses a Nano-SIM configuration. It weighs 165 g.
A black screen on the BlackBerry DTEK60 can occur due to a drained battery, a software crash, or the screen becoming unresponsive. In most cases this can be resolved with a force restart or a short charging period without any data loss. Follow the steps below in order before considering a factory reset.
On your BlackBerry DTEK60: charge for 30+ minutes with a different cable and charger
Hold Power for 15–20 seconds
If still black: hold Power + Volume Down for 10 seconds
Try holding Power + Volume Up to enter Recovery Mode
In Recovery: select 'Reboot system now'
If Recovery loads: wipe cache partition then reboot
Last resort: factory reset from Recovery — erases all data
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