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How to Soft Reset — BlackBerry KEY2
How to Soft Reset — BlackBerry KEY2
The BlackBerry KEY2 is a 2018 Android 8.1 smartphone powered by the Qualcomm SDM660 Snapdragon 660 (14 nm) with 6GB and 128GB | 64GB internal storage. It features a 4.5", IPS LCD, 1080.0x1620.0 display and is available in Black, Silver, Red.
The KEY2 is equipped with a Li-Ion 3500 mAh, non-removable, a 12 MP, 4K@30fps, 1080p@30fps main camera, a 8 MP, 1080p@30fps front camera. The device uses a · Nano-SIM · Nano-SIM + Nano-SIM - BBF100-6 only configuration. It weighs 168 g.
Performing a soft restart on your BlackBerry KEY2 is the quickest way to resolve minor performance issues, app freezes, or unresponsive touch screens without losing any data. Unlike a factory reset, a soft reset simply reboots the device and clears temporary memory, making it the recommended first step for any troubleshooting.
Does not erase any data. Always try this first.
On your BlackBerry KEY2: hold Power for 2 seconds
Tap 'Restart' or 'Reboot' in the menu
Wait ~30–60 seconds for the restart to complete
Force restart if frozen: hold Power for 10–15 seconds until screen goes black
Device reboots automatically — no data is lost
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