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How to Fix Black Screen — Blackview Hero 10
How to Fix Black Screen — Blackview Hero 10
The Blackview Hero 10 is a 2024 Android 13, DokeOS 4 smartphone powered by the Mediatek Helio G99 (6 nm) with 12GB and 256GB internal storage. It features a 6.9", Foldable AMOLED, 1B colors, 1300 nits (peak), 1080.0x2560.0 display and is available in Black, Purple.
The Hero 10 is equipped with a 4000 mAh, a 108 MP, 1440p@30fps, 1080p@30fps main camera, a 32 MP, 1080p@30fps front camera. The device uses a Nano-SIM + Nano-SIM configuration. It weighs 198 g.
A black screen on the Blackview Hero 10 can occur due to a drained battery, a software crash, or the screen becoming unresponsive. In most cases this can be resolved with a force restart or a short charging period without any data loss. Follow the steps below in order before considering a factory reset.
On your Blackview Hero 10: charge for 30+ minutes with a different cable and charger
Hold Power for 15–20 seconds
If still black: hold Power + Volume Down for 10 seconds
Try holding Power + Volume Up to enter Recovery Mode
In Recovery: select 'Reboot system now'
If Recovery loads: wipe cache partition then reboot
Last resort: factory reset from Recovery — erases all data
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