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How to Fix Black Screen — BQ Aquaris X5

Fix Black ScreenAndroid 5.1 (Lollipop)

How to Fix Black Screen — BQ Aquaris X5

⏱ ~5 min📋 7 steps

The BQ Aquaris X5 is a 2015 Android 5.1 smartphone powered by the Qualcomm MSM8916T Snapdragon 412 (28 nm) with 2GB | 3GB and 16GB | 32GB internal storage. It features a 5.0", IPS LCD, 720.0x1280.0 display and is available in Black, White, Rose Gold.

The Aquaris X5 is equipped with a Li-Po 2900 mAh, non-removable, a 13 MP, 1080p@30fps main camera, a 5 MP front camera. The device uses a Nano-SIM + Nano-SIM configuration. It weighs 148 g.

A black screen on the BQ Aquaris X5 can occur due to a drained battery, a software crash, or the screen becoming unresponsive. In most cases this can be resolved with a force restart or a short charging period without any data loss. Follow the steps below in order before considering a factory reset.

1

On your BQ Aquaris X5: charge for 30+ minutes with a different cable and charger

2

Hold Power for 15–20 seconds

3

If still black: hold Power + Volume Down for 10 seconds

4

Try holding Power + Volume Up to enter Recovery Mode

5

In Recovery: select 'Reboot system now'

6

If Recovery loads: wipe cache partition then reboot

7

Last resort: factory reset from Recovery — erases all data

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