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How to Fix Black Screen — Cat S42
How to Fix Black Screen — Cat S42
The Cat S42 is a 2020 Android 10, planned upgrade to Android 11 smartphone powered by the Mediatek MT6761D Helio A20 (12 nm) with 3GB and 32GB internal storage. It features a 5.5", IPS LCD, 720.0x1440.0 display and is available in Black.
The S42 is equipped with a Li-Ion 4200 mAh, a 13 MP, 1080p@30fps main camera, a 5 MP front camera. The device uses a · Nano-SIM · Nano-SIM + Nano-SIM configuration. It weighs 220 g.
A black screen on the Cat S42 can occur due to a drained battery, a software crash, or the screen becoming unresponsive. In most cases this can be resolved with a force restart or a short charging period without any data loss. Follow the steps below in order before considering a factory reset.
On your Cat S42: charge for 30+ minutes with a different cable and charger
Hold Power for 15–20 seconds
If still black: hold Power + Volume Down for 10 seconds
Try holding Power + Volume Up to enter Recovery Mode
In Recovery: select 'Reboot system now'
If Recovery loads: wipe cache partition then reboot
Last resort: factory reset from Recovery — erases all data
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