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How to Fix Black Screen — Cat S62 Pro
How to Fix Black Screen — Cat S62 Pro
The Cat S62 Pro is a 2020 Android 10 smartphone powered by the Qualcomm SDM660 Snapdragon 660 (14 nm) with 6GB and 128GB internal storage. It features a 5.7", IPS LCD, 1080.0x2160.0 display and is available in Black.
The S62 Pro is equipped with a Li-Ion 4000 mAh, a 12 MP, 1080p@30fps, gyro-EIS main camera, a 8 MP, 1080p@30fps front camera. The device uses a · Nano-SIM · Nano-SIM + Nano-SIM configuration. It weighs 248 g.
A black screen on the Cat S62 Pro can occur due to a drained battery, a software crash, or the screen becoming unresponsive. In most cases this can be resolved with a force restart or a short charging period without any data loss. Follow the steps below in order before considering a factory reset.
On your Cat S62 Pro: charge for 30+ minutes with a different cable and charger
Hold Power for 15–20 seconds
If still black: hold Power + Volume Down for 10 seconds
Try holding Power + Volume Up to enter Recovery Mode
In Recovery: select 'Reboot system now'
If Recovery loads: wipe cache partition then reboot
Last resort: factory reset from Recovery — erases all data
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