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How to Fix Black Screen — Gionee M12
How to Fix Black Screen — Gionee M12
The Gionee M12 is a 2020 Android 10 smartphone powered by the Mediatek MT6762D Helio A25 (12 nm) - model 1 Mediatek MT6762 Helio P22 (12 nm) - model 2 with 4GB | 6GB and 128GB | 64GB internal storage. It features a 6.5", IPS LCD, 720.0x1600.0 display and is available in Magic Green, Dazzling Black.
The M12 is equipped with a Li-Po 5100 mAh, a 48 MP, 1080p@30fps main camera, a 16 MP, 1080p@30fps front camera. The device uses a Nano-SIM + Nano-SIM configuration. It weighs 196 g.
A black screen on the Gionee M12 can occur due to a drained battery, a software crash, or the screen becoming unresponsive. In most cases this can be resolved with a force restart or a short charging period without any data loss. Follow the steps below in order before considering a factory reset.
On your Gionee M12: charge for 30+ minutes with a different cable and charger
Hold Power for 15–20 seconds
If still black: hold Power + Volume Down for 10 seconds
Try holding Power + Volume Up to enter Recovery Mode
In Recovery: select 'Reboot system now'
If Recovery loads: wipe cache partition then reboot
Last resort: factory reset from Recovery — erases all data
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