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How to Fix Black Screen — HTC Desire 820q dual sim
How to Fix Black Screen — HTC Desire 820q dual sim
The HTC Desire 820q dual sim is a 2014 Android 4.4.2 smartphone powered by the Qualcomm MSM8916 Snapdragon 410 (28 nm) with 1GB and 16GB internal storage. It features a 5.5", TFT, 720.0x1280.0 display and is available in Santorini White, Tuxedo Gray, Milky-way Gray.
The Desire 820q dual sim is equipped with a Li-Po 2600 mAh, non-removable, a 13 MP, 1080p@30fps, 720p@60fps main camera, a 8 MP, 1080p@30fps front camera. The device uses a Nano-SIM + Nano-SIM configuration. It weighs 155 g.
A black screen on the HTC Desire 820q dual sim can occur due to a drained battery, a software crash, or the screen becoming unresponsive. In most cases this can be resolved with a force restart or a short charging period without any data loss. Follow the steps below in order before considering a factory reset.
On your HTC Desire 820q dual sim: charge for 30+ minutes with a different cable and charger
Hold Power for 15–20 seconds
If still black: hold Power + Volume Down for 10 seconds
Try holding Power + Volume Up to enter Recovery Mode
In Recovery: select 'Reboot system now'
If Recovery loads: wipe cache partition then reboot
Last resort: factory reset from Recovery — erases all data
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