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How to Fix Black Screen — HTC U12+
How to Fix Black Screen — HTC U12+
The HTC U12+ is a 2018 Android 8.0 smartphone powered by the Qualcomm SDM845 Snapdragon 845 (10 nm) with 6GB and 128GB | 64GB internal storage. It features a 6.0", Super LCD6, HDR10, 1440.0x2880.0 display and is available in Translucent Blue, Ceramic Black, Flame Red.
The U12+ is equipped with a Li-Ion 3500 mAh, non-removable, a 12 MP, 4K@60fps, 1080p@60/240fps, 1080p@30fps (gyro-EIS), HDR, 24-bit/96kHz stereo sound rec. main camera, a 8 MP, 1080p@30fps front camera. The device uses a · Nano-SIM · Nano-SIM + Nano-SIM configuration. It weighs 188 g.
A black screen on the HTC U12+ can occur due to a drained battery, a software crash, or the screen becoming unresponsive. In most cases this can be resolved with a force restart or a short charging period without any data loss. Follow the steps below in order before considering a factory reset.
On your HTC U12+: charge for 30+ minutes with a different cable and charger
Hold Power for 15–20 seconds
If still black: hold Power + Volume Down for 10 seconds
Try holding Power + Volume Up to enter Recovery Mode
In Recovery: select 'Reboot system now'
If Recovery loads: wipe cache partition then reboot
Last resort: factory reset from Recovery — erases all data
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