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How to Fix Black Screen — Motorola Moto E5 Cruise
How to Fix Black Screen — Motorola Moto E5 Cruise
The Motorola Moto E5 Cruise is a 2018 Android 8.0 smartphone powered by the Qualcomm MSM8920 Snapdragon 427 (28 nm) with 2GB and 16GB internal storage. It features a 5.2", IPS LCD, 720.0x1280.0 display and is available in Navy.
The Moto E5 Cruise is equipped with a Li-Ion 2800 mAh, removable, a 8 MP, 1080p@30fps main camera, a 5 MP front camera. The device uses a Nano-SIM configuration. It weighs 150 g.
A black screen on the Motorola Moto E5 Cruise can occur due to a drained battery, a software crash, or the screen becoming unresponsive. In most cases this can be resolved with a force restart or a short charging period without any data loss. Follow the steps below in order before considering a factory reset.
On your Motorola Moto E5 Cruise: charge for 30+ minutes with a different cable and charger
Hold Power for 15–20 seconds
If still black: hold Power + Volume Down for 10 seconds
Try holding Power + Volume Up to enter Recovery Mode
In Recovery: select 'Reboot system now'
If Recovery loads: wipe cache partition then reboot
Last resort: factory reset from Recovery — erases all data
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