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How to Fix Black Screen — Motorola Moto G13
How to Fix Black Screen — Motorola Moto G13
The Motorola Moto G13 is a 2023 Android 13 smartphone powered by the Mediatek MT6769Z Helio G85 (12 nm) with 4GB and 128GB | 64GB internal storage. It features a 6.5", IPS LCD, 90Hz, 400 nits (peak), 720.0x1600.0 display and is available in Matte Charcoal, Blue Lavender, Rose Gold.
The Moto G13 is equipped with a Li-Po 5000 mAh, a 50 MP, 1080p@30fps main camera, a 8 MP, 1080p@30fps front camera. The device uses a · Nano-SIM · Nano-SIM + Nano-SIM configuration. It weighs 183.5 g.
A black screen on the Motorola Moto G13 can occur due to a drained battery, a software crash, or the screen becoming unresponsive. In most cases this can be resolved with a force restart or a short charging period without any data loss. Follow the steps below in order before considering a factory reset.
On your Motorola Moto G13: charge for 30+ minutes with a different cable and charger
Hold Power for 15–20 seconds
If still black: hold Power + Volume Down for 10 seconds
Try holding Power + Volume Up to enter Recovery Mode
In Recovery: select 'Reboot system now'
If Recovery loads: wipe cache partition then reboot
Last resort: factory reset from Recovery — erases all data
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