Home / Motorola Moto G7 Plus / Fix Black Screen
How to Fix Black Screen — Motorola Moto G7 Plus
How to Fix Black Screen — Motorola Moto G7 Plus
The Motorola Moto G7 Plus is a 2019 Android 9.0 smartphone powered by the Qualcomm SDM636 Snapdragon 636 (14 nm) with 4GB and 64GB internal storage. It features a 6.2", IPS LCD, 1080.0x2270.0 display and is available in Deep Indigo, Viva Red.
The Moto G7 Plus is equipped with a Li-Ion 3000 mAh, non-removable, a 16 MP, 4K@30fps, 1080p@30/60/120fps, gyro-EIS main camera, a 12 MP, 4K@30fps, 1080p@30fps front camera. The device uses a · Nano-SIM · Nano-SIM + Nano-SIM configuration. It weighs 176 g.
A black screen on the Motorola Moto G7 Plus can occur due to a drained battery, a software crash, or the screen becoming unresponsive. In most cases this can be resolved with a force restart or a short charging period without any data loss. Follow the steps below in order before considering a factory reset.
On your Motorola Moto G7 Plus: charge for 30+ minutes with a different cable and charger
Hold Power for 15–20 seconds
If still black: hold Power + Volume Down for 10 seconds
Try holding Power + Volume Up to enter Recovery Mode
In Recovery: select 'Reboot system now'
If Recovery loads: wipe cache partition then reboot
Last resort: factory reset from Recovery — erases all data
Was this guide helpful?