Home / Motorola Moto Z2 Force / Fix Black Screen
How to Fix Black Screen — Motorola Moto Z2 Force
How to Fix Black Screen — Motorola Moto Z2 Force
The Motorola Moto Z2 Force is a 2017 Android 7.1.1 smartphone powered by the Qualcomm MSM8998 Snapdragon 835 (10 nm) with 4GB | 6GB and 128GB | 64GB internal storage. It features a 5.5", P-OLED, 1440.0x2560.0 display and is available in Super Black, Fine Gold, Lunar Grey.
The Moto Z2 Force is equipped with a Li-Ion 2730 mAh, non-removable, a 12 MP, 4K@30fps, 1080p@30/60/120fps, 720p@240fps main camera, a 5 MP front camera. The device uses a · Nano-SIM · Nano-SIM + Nano-SIM configuration. It weighs 143 g.
A black screen on the Motorola Moto Z2 Force can occur due to a drained battery, a software crash, or the screen becoming unresponsive. In most cases this can be resolved with a force restart or a short charging period without any data loss. Follow the steps below in order before considering a factory reset.
On your Motorola Moto Z2 Force: charge for 30+ minutes with a different cable and charger
Hold Power for 15–20 seconds
If still black: hold Power + Volume Down for 10 seconds
Try holding Power + Volume Up to enter Recovery Mode
In Recovery: select 'Reboot system now'
If Recovery loads: wipe cache partition then reboot
Last resort: factory reset from Recovery — erases all data
Was this guide helpful?