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How to Fix Black Screen — Nokia XR21
How to Fix Black Screen — Nokia XR21
The Nokia XR21 is a 2023 Android 12 smartphone powered by the Qualcomm SM6375 Snapdragon 695 5G (6 nm) with 6GB and 128GB internal storage. It features a 6.5", IPS LCD, 120Hz, 450 nits (typ), 550 nits (HBM), 1080.0x2400.0 display and is available in Midnight Black, Pine Green.
The XR21 is equipped with a Li-Po 4800 mAh, a 64 MP, 1080p@30fps main camera, a 16 MP, 1080p@30fps front camera. The device uses a Nano-SIM + Nano-SIM + eSIM (max 2 at a time) configuration. It weighs 231 g.
A black screen on the Nokia XR21 can occur due to a drained battery, a software crash, or the screen becoming unresponsive. In most cases this can be resolved with a force restart or a short charging period without any data loss. Follow the steps below in order before considering a factory reset.
On your Nokia XR21: charge for 30+ minutes with a different cable and charger
Hold Power for 15–20 seconds
If still black: hold Power + Volume Down for 10 seconds
Try holding Power + Volume Up to enter Recovery Mode
In Recovery: select 'Reboot system now'
If Recovery loads: wipe cache partition then reboot
Last resort: factory reset from Recovery — erases all data
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