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How to Fix Black Screen — Plum Compass 2
How to Fix Black Screen — Plum Compass 2
The Plum Compass 2 is a 2018 Android 6.0 smartphone powered by the Spreadtrum SC7731C with 1GB and 8GB internal storage. It features a 5.0", TN TFT, 480.0x854.0 display and is available in Black, Silver, Gold, Rose Gold.
The Compass 2 is equipped with a Li-Ion 2000 mAh, removable, a 8 MP, 720p@30fps main camera, a 2 MP front camera. The device uses a Dual SIM (Micro-SIM, dual stand-by) configuration. It weighs 165 g.
A black screen on the Plum Compass 2 can occur due to a drained battery, a software crash, or the screen becoming unresponsive. In most cases this can be resolved with a force restart or a short charging period without any data loss. Follow the steps below in order before considering a factory reset.
On your Plum Compass 2: charge for 30+ minutes with a different cable and charger
Hold Power for 15–20 seconds
If still black: hold Power + Volume Down for 10 seconds
Try holding Power + Volume Up to enter Recovery Mode
In Recovery: select 'Reboot system now'
If Recovery loads: wipe cache partition then reboot
Last resort: factory reset from Recovery — erases all data
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