Home / Plum Sync 3.5 / Fix Black Screen
How to Fix Black Screen — Plum Sync 3.5
How to Fix Black Screen — Plum Sync 3.5
The Plum Sync 3.5 is a 2014 Android 4.2.2 smartphone powered by the Mediatek MT6572M (28 nm) with 256MB and 512MB internal storage. It features a 3.5", TFT, 320.0x480.0 display and is available in Black, White, Red, Blue, Pink.
The Sync 3.5 is equipped with a Li-Ion 1350 mAh, removable, a 3 MP, Yes main camera, a 3 MP front camera. The device uses a Dual SIM configuration. It weighs 93 g.
A black screen on the Plum Sync 3.5 can occur due to a drained battery, a software crash, or the screen becoming unresponsive. In most cases this can be resolved with a force restart or a short charging period without any data loss. Follow the steps below in order before considering a factory reset.
On your Plum Sync 3.5: charge for 30+ minutes with a different cable and charger
Hold Power for 15–20 seconds
If still black: hold Power + Volume Down for 10 seconds
Try holding Power + Volume Up to enter Recovery Mode
In Recovery: select 'Reboot system now'
If Recovery loads: wipe cache partition then reboot
Last resort: factory reset from Recovery — erases all data
Was this guide helpful?