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How to Fix Black Screen — Prestigio MultiPhone 5504 Duo
How to Fix Black Screen — Prestigio MultiPhone 5504 Duo
The Prestigio MultiPhone 5504 Duo is a 2014 Android 4.4.2 smartphone powered by the Mediatek MT6582M (28 nm) with 1GB and 8GB internal storage. It features a 5.0", IPS LCD, 540.0x960.0 display and is available in Black, metal, white.
The MultiPhone 5504 Duo is equipped with a Li-Ion 1950 mAh, removable, a 8 MP, Yes main camera, a 2 MP front camera. The device uses a Dual SIM (Mini-SIM, dual stand-by) configuration. It weighs 160 g.
A black screen on the Prestigio MultiPhone 5504 Duo can occur due to a drained battery, a software crash, or the screen becoming unresponsive. In most cases this can be resolved with a force restart or a short charging period without any data loss. Follow the steps below in order before considering a factory reset.
On your Prestigio MultiPhone 5504 Duo: charge for 30+ minutes with a different cable and charger
Hold Power for 15–20 seconds
If still black: hold Power + Volume Down for 10 seconds
Try holding Power + Volume Up to enter Recovery Mode
In Recovery: select 'Reboot system now'
If Recovery loads: wipe cache partition then reboot
Last resort: factory reset from Recovery — erases all data
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