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How to Fix Black Screen — Sony Xperia 5 II
How to Fix Black Screen — Sony Xperia 5 II
The Sony Xperia 5 II is a 2020 Android 10, upgradable to Android 12 smartphone powered by the Qualcomm SM8250 Snapdragon 865 5G (7 nm+) with 8GB and 128GB | 256GB internal storage. It features a 6.1", OLED, 120Hz, HDR BT.2020, 1080.0x2520.0 display and is available in Black, Grey, Blue, Pink.
The Xperia 5 II is equipped with a Li-Ion 4000 mAh, a 12 MP, 4K@24/30/60/120fps HDR, 1080p, 5-axis gyro-EIS, OIS main camera, a 8 MP, 1080p@30fps, 5-axis gyro-EIS front camera. The device uses a · Nano-SIM · Nano-SIM + Nano-SIM configuration. It weighs 163 g.
A black screen on the Sony Xperia 5 II can occur due to a drained battery, a software crash, or the screen becoming unresponsive. In most cases this can be resolved with a force restart or a short charging period without any data loss. Follow the steps below in order before considering a factory reset.
On your Sony Xperia 5 II: charge for 30+ minutes with a different cable and charger
Hold Power for 15–20 seconds
If still black: hold Power + Volume Down for 10 seconds
Try holding Power + Volume Up to enter Recovery Mode
In Recovery: select 'Reboot system now'
If Recovery loads: wipe cache partition then reboot
Last resort: factory reset from Recovery — erases all data
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