Home / Sony Xperia XZ3 / Fix Black Screen
How to Fix Black Screen — Sony Xperia XZ3
How to Fix Black Screen — Sony Xperia XZ3
The Sony Xperia XZ3 is a 2018 Android 9.0 smartphone powered by the Qualcomm SDM845 Snapdragon 845 (10 nm) with 4GB | 6GB and 64GB internal storage. It features a 6.0", P-OLED, HDR BT.2020, 1440.0x2880.0 display and is available in Black, Silver White, Forest Green, Bordeaux Red.
The Xperia XZ3 is equipped with a Li-Ion 3300 mAh, non-removable, a 19 MP, 4K@30fps, 1080p@60fps, 1080p@30fps (5-axis gyro-EIS), 1080p@960fps, HDR main camera, a 13 MP, 1080p@30fps (5-axis gyro-EIS) front camera. The device uses a · Nano-SIM · Nano-SIM + Nano-SIM configuration. It weighs 193 g.
A black screen on the Sony Xperia XZ3 can occur due to a drained battery, a software crash, or the screen becoming unresponsive. In most cases this can be resolved with a force restart or a short charging period without any data loss. Follow the steps below in order before considering a factory reset.
On your Sony Xperia XZ3: charge for 30+ minutes with a different cable and charger
Hold Power for 15–20 seconds
If still black: hold Power + Volume Down for 10 seconds
Try holding Power + Volume Up to enter Recovery Mode
In Recovery: select 'Reboot system now'
If Recovery loads: wipe cache partition then reboot
Last resort: factory reset from Recovery — erases all data
Was this guide helpful?