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How to Fix Black Screen — Sony Xperia Z5 Dual
How to Fix Black Screen — Sony Xperia Z5 Dual
The Sony Xperia Z5 Dual is a 2015 Android 5.1.1 smartphone powered by the Qualcomm MSM8994 Snapdragon 810 (20 nm) with 3GB and 32GB internal storage. It features a 5.2", IPS LCD, 1080.0x1920.0 display and is available in White, Graphite Black, Gold, Green.
The Xperia Z5 Dual is equipped with a Li-Ion 2900 mAh, non-removable, a 23 MP, 4K@30fps, 1080p@60fps, 720p@120fps, HDR main camera, a 1 MP, 1080p@30fps front camera. The device uses a Nano-SIM + Nano-SIM configuration. It weighs 154 g.
A black screen on the Sony Xperia Z5 Dual can occur due to a drained battery, a software crash, or the screen becoming unresponsive. In most cases this can be resolved with a force restart or a short charging period without any data loss. Follow the steps below in order before considering a factory reset.
On your Sony Xperia Z5 Dual: charge for 30+ minutes with a different cable and charger
Hold Power for 15–20 seconds
If still black: hold Power + Volume Down for 10 seconds
Try holding Power + Volume Up to enter Recovery Mode
In Recovery: select 'Reboot system now'
If Recovery loads: wipe cache partition then reboot
Last resort: factory reset from Recovery — erases all data
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