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How to Fix Black Screen — TCL 502
How to Fix Black Screen — TCL 502
The TCL 502 is a 2023 Android 13 smartphone powered by the Mediatek Helio A22 (12 nm) with 2GB and 32GB internal storage. It features a 6.0", IPS LCD, 90Hz, 480.0x960.0 display and is available in Black.
The 502 is equipped with a 3000 mAh, a 5 MP, 1080p@30fps main camera, a 2 MP, 720p@30fps front camera. The device uses a Nano-SIM configuration. It weighs 182 g.
A black screen on the TCL 502 can occur due to a drained battery, a software crash, or the screen becoming unresponsive. In most cases this can be resolved with a force restart or a short charging period without any data loss. Follow the steps below in order before considering a factory reset.
On your TCL 502: charge for 30+ minutes with a different cable and charger
Hold Power for 15–20 seconds
If still black: hold Power + Volume Down for 10 seconds
Try holding Power + Volume Up to enter Recovery Mode
In Recovery: select 'Reboot system now'
If Recovery loads: wipe cache partition then reboot
Last resort: factory reset from Recovery — erases all data
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