How to Soft Reset — TCL Plex
How to Soft Reset — TCL Plex
The TCL Plex is a 2019 Android 9.0 smartphone powered by the Qualcomm SDM675 Snapdragon 675 (11 nm) with 6GB and 128GB internal storage. It features a 6.5", IPS LCD, 1080.0x2340.0 display and is available in Obsidian Black, Opal White.
The Plex is equipped with a Li-Ion 3820 mAh, non-removable, a 48 MP, 4K@30fps, 1080p@30/60/120fps, 720p@960fps, gyro-EIS main camera, a 24 MP, 1080p@30fps front camera. The device uses a · Nano-SIM · Nano-SIM + Nano-SIM configuration. It weighs 192 g.
Performing a soft restart on your TCL Plex is the quickest way to resolve minor performance issues, app freezes, or unresponsive touch screens without losing any data. Unlike a factory reset, a soft reset simply reboots the device and clears temporary memory, making it the recommended first step for any troubleshooting.
Does not erase any data. Always try this first.
On your TCL Plex: hold Power for 2 seconds
Tap 'Restart' or 'Reboot' in the menu
Wait ~30–60 seconds for the restart to complete
Force restart if frozen: hold Power for 10–15 seconds until screen goes black
Device reboots automatically — no data is lost
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