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How to Fix Black Screen — Tecno Camon 11
How to Fix Black Screen — Tecno Camon 11
The Tecno Camon 11 is a 2018 Android 8.1 smartphone powered by the Mediatek MT6761 Helio A22 (12 nm) Mediatek MT6739 (28 nm) with 3GB | 4GB and 32GB | 64GB internal storage. It features a 6.2", IPS LCD, 720.0x1500.0 display and is available in Bordeaux Red, Aqua Blue, Midnight Black.
The Camon 11 is equipped with a Li-Ion 3750 mAh, non-removable, a 13 MP, 1080p@30fps main camera, a 16 MP, 1080p@30fps front camera. The device uses a Nano-SIM + Nano-SIM configuration. It weighs 150 g.
A black screen on the Tecno Camon 11 can occur due to a drained battery, a software crash, or the screen becoming unresponsive. In most cases this can be resolved with a force restart or a short charging period without any data loss. Follow the steps below in order before considering a factory reset.
On your Tecno Camon 11: charge for 30+ minutes with a different cable and charger
Hold Power for 15–20 seconds
If still black: hold Power + Volume Down for 10 seconds
Try holding Power + Volume Up to enter Recovery Mode
In Recovery: select 'Reboot system now'
If Recovery loads: wipe cache partition then reboot
Last resort: factory reset from Recovery — erases all data
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