Home / vivo V21e / Fix Black Screen
How to Fix Black Screen — vivo V21e
How to Fix Black Screen — vivo V21e
The vivo V21e is a 2021 Android 11, Funtouch 11.1 smartphone powered by the Qualcomm SM7125 Snapdragon 720G (8 nm) with 8GB and 128GB internal storage. It features a 6.4", AMOLED, HDR10, 430 nits (typ), 1080.0x2400.0 display and is available in Diamond Flare, Roman Black.
The V21e is equipped with a 4000 mAh, a 64 MP, 4K@30fps, 1080p@30/60fps, gyro-EIS main camera, a 44 MP, 4K@30fps, 1080p@30fps front camera. The device uses a Nano-SIM + Nano-SIM configuration. It weighs 171 g.
A black screen on the vivo V21e can occur due to a drained battery, a software crash, or the screen becoming unresponsive. In most cases this can be resolved with a force restart or a short charging period without any data loss. Follow the steps below in order before considering a factory reset.
On your vivo V21e: charge for 30+ minutes with a different cable and charger
Hold Power for 15–20 seconds
If still black: hold Power + Volume Down for 10 seconds
Try holding Power + Volume Up to enter Recovery Mode
In Recovery: select 'Reboot system now'
If Recovery loads: wipe cache partition then reboot
Last resort: factory reset from Recovery — erases all data
Was this guide helpful?