Home / vivo X23 / Fix Black Screen
How to Fix Black Screen — vivo X23
How to Fix Black Screen — vivo X23
The vivo X23 is a 2018 Android 8.1 smartphone powered by the Qualcomm SDM670 Snapdragon 670 (10 nm) with 8GB and 128GB internal storage. It features a 6.4", Super AMOLED, 1080.0x2340.0 display and is available in Phantom Purple, Magic Night, Phantom Red.
The X23 is equipped with a Li-Ion 3400 mAh, non-removable, a 12 MP, 4K@30fps, 1080p@30fps main camera, a 12 MP, 1080p@30fps front camera. The device uses a Nano-SIM + Nano-SIM configuration. It weighs 160.5 g.
A black screen on the vivo X23 can occur due to a drained battery, a software crash, or the screen becoming unresponsive. In most cases this can be resolved with a force restart or a short charging period without any data loss. Follow the steps below in order before considering a factory reset.
On your vivo X23: charge for 30+ minutes with a different cable and charger
Hold Power for 15–20 seconds
If still black: hold Power + Volume Down for 10 seconds
Try holding Power + Volume Up to enter Recovery Mode
In Recovery: select 'Reboot system now'
If Recovery loads: wipe cache partition then reboot
Last resort: factory reset from Recovery — erases all data
Was this guide helpful?