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How to Fix Black Screen — vivo Xplay5 Elite
How to Fix Black Screen — vivo Xplay5 Elite
The vivo Xplay5 Elite is a 2016 Android 6.0 smartphone powered by the Qualcomm MSM8996 Snapdragon 820 (14 nm) with 6GB and 128GB internal storage. It features a 5.4", Super AMOLED, 1440.0x2560.0 display and is available in Silver, Gold, Rose Gold.
The Xplay5 Elite is equipped with a Li-Ion 3600 mAh, non-removable, a 16 MP, 4K@30fps, 1080p@30fps main camera, a 8 MP front camera. The device uses a Nano-SIM + Nano-SIM configuration. It weighs 167.8 g.
A black screen on the vivo Xplay5 Elite can occur due to a drained battery, a software crash, or the screen becoming unresponsive. In most cases this can be resolved with a force restart or a short charging period without any data loss. Follow the steps below in order before considering a factory reset.
On your vivo Xplay5 Elite: charge for 30+ minutes with a different cable and charger
Hold Power for 15–20 seconds
If still black: hold Power + Volume Down for 10 seconds
Try holding Power + Volume Up to enter Recovery Mode
In Recovery: select 'Reboot system now'
If Recovery loads: wipe cache partition then reboot
Last resort: factory reset from Recovery — erases all data
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