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How to Fix Black Screen — vivo Y11s
How to Fix Black Screen — vivo Y11s
The vivo Y11s is a 2020 Android 10, Funtouch 11 smartphone powered by the Qualcomm SM4250 Snapdragon 460 (11 nm) with 3GB and 32GB internal storage. It features a 6.5", IPS LCD, 720.0x1600.0 display and is available in Glacier Blue, Phantom Black.
The Y11s is equipped with a 5000 mAh, a 13 MP, 1080p@30fps main camera, a 8 MP, 1080p@30fps front camera. The device uses a Nano-SIM + Nano-SIM configuration. It weighs 191 g.
A black screen on the vivo Y11s can occur due to a drained battery, a software crash, or the screen becoming unresponsive. In most cases this can be resolved with a force restart or a short charging period without any data loss. Follow the steps below in order before considering a factory reset.
On your vivo Y11s: charge for 30+ minutes with a different cable and charger
Hold Power for 15–20 seconds
If still black: hold Power + Volume Down for 10 seconds
Try holding Power + Volume Up to enter Recovery Mode
In Recovery: select 'Reboot system now'
If Recovery loads: wipe cache partition then reboot
Last resort: factory reset from Recovery — erases all data
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