How to Soft Reset — vivo Z5i
How to Soft Reset — vivo Z5i
The vivo Z5i is a 2019 Android 9.0 smartphone powered by the Qualcomm SDM675 Snapdragon 675 (11 nm) with 8GB and 128GB internal storage. It features a 6.5", IPS LCD, 1080.0x2340.0 display and is available in Glazed Black, Jade Blue.
The Z5i is equipped with a 5000 mAh, non-removable, a 16 MP, 4K@30fps, 1080p@30fps main camera, a 16 MP, 1080p@30fps front camera. The device uses a Nano-SIM + Nano-SIM configuration. It weighs 193 g.
Performing a soft restart on your vivo Z5i is the quickest way to resolve minor performance issues, app freezes, or unresponsive touch screens without losing any data. Unlike a factory reset, a soft reset simply reboots the device and clears temporary memory, making it the recommended first step for any troubleshooting.
Does not erase any data. Always try this first.
On your vivo Z5i: hold Power for 2 seconds
Tap 'Restart' or 'Reboot' in the menu
Wait ~30–60 seconds for the restart to complete
Force restart if frozen: hold Power for 10–15 seconds until screen goes black
Device reboots automatically — no data is lost
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