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How to Fix Black Screen — XOLO Q800 X-Edition
How to Fix Black Screen — XOLO Q800 X-Edition
The XOLO Q800 X-Edition is a 2013 Android 4.1.2 smartphone powered by the Mediatek MT6589 (28 nm) with 1GB and 4GB internal storage. It features a 4.5", IPS LCD, 540.0x960.0 display and is available in Black, White.
The Q800 X-Edition is equipped with a Li-Ion 2100 mAh, removable, a 8 MP, 1080p@30fps main camera, a 1 MP front camera. The device uses a Dual SIM (Mini-SIM) configuration. It weighs 143.5 g.
A black screen on the XOLO Q800 X-Edition can occur due to a drained battery, a software crash, or the screen becoming unresponsive. In most cases this can be resolved with a force restart or a short charging period without any data loss. Follow the steps below in order before considering a factory reset.
On your XOLO Q800 X-Edition: charge for 30+ minutes with a different cable and charger
Hold Power for 15–20 seconds
If still black: hold Power + Volume Down for 10 seconds
Try holding Power + Volume Up to enter Recovery Mode
In Recovery: select 'Reboot system now'
If Recovery loads: wipe cache partition then reboot
Last resort: factory reset from Recovery — erases all data
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