Home / Yezz Andy 4E7 / Fix Black Screen
How to Fix Black Screen — Yezz Andy 4E7
How to Fix Black Screen — Yezz Andy 4E7
The Yezz Andy 4E7 is a 2018 Android 8.1 Oreo smartphone powered by the Mediatek MT6580M (28 nm) with 1GB and 8GB internal storage. It features a 5.0", TN, 480.0x800.0 display and is available in Black, Dark Gray, Gold.
The Andy 4E7 is equipped with a Li-Ion 1400 mAh, removable, a 5 MP, 1080p@30fps main camera, a 2 MP front camera. The device uses a Nano-SIM + Micro-SIM configuration. It weighs 112 g.
A black screen on the Yezz Andy 4E7 can occur due to a drained battery, a software crash, or the screen becoming unresponsive. In most cases this can be resolved with a force restart or a short charging period without any data loss. Follow the steps below in order before considering a factory reset.
On your Yezz Andy 4E7: charge for 30+ minutes with a different cable and charger
Hold Power for 15–20 seconds
If still black: hold Power + Volume Down for 10 seconds
Try holding Power + Volume Up to enter Recovery Mode
In Recovery: select 'Reboot system now'
If Recovery loads: wipe cache partition then reboot
Last resort: factory reset from Recovery — erases all data
Was this guide helpful?