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How to Fix Black Screen — Yezz Andy C5QL
How to Fix Black Screen — Yezz Andy C5QL
The Yezz Andy C5QL is a 2014 Android 4.4.2 smartphone powered by the Mediatek MT6582M (28 nm) with 1GB and 8GB internal storage. It features a 5.0", IPS LCD, 540.0x960.0 display and is available in Black, White, Red.
The Andy C5QL is equipped with a Li-Ion 2020 mAh, removable, a 13 MP, 720p@30fps main camera, a 5 MP front camera. The device uses a Mini-SIM configuration. It weighs 180 g.
A black screen on the Yezz Andy C5QL can occur due to a drained battery, a software crash, or the screen becoming unresponsive. In most cases this can be resolved with a force restart or a short charging period without any data loss. Follow the steps below in order before considering a factory reset.
On your Yezz Andy C5QL: charge for 30+ minutes with a different cable and charger
Hold Power for 15–20 seconds
If still black: hold Power + Volume Down for 10 seconds
Try holding Power + Volume Up to enter Recovery Mode
In Recovery: select 'Reboot system now'
If Recovery loads: wipe cache partition then reboot
Last resort: factory reset from Recovery — erases all data
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