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How to Fix Overheating — Asus ZenUI
Applies to all Asus ZenUI phones and tablets. Menu names may vary slightly by Android version.
Overheating on your phone can occur during intensive tasks like gaming or video recording and is usually normal. However persistent overheating during light use or while charging can indicate a software issue, a runaway background app, or in rare cases a battery problem. The steps below will help you identify and resolve the cause quickly.
On your phone: remove the phone case to let heat escape
Close all background apps immediately
Check Settings > Battery for any app using excessive CPU
Uninstall recently installed apps — one may have a runaway process
Avoid using the phone while charging
Keep out of direct sunlight and hot environments
If overheating starts immediately after restart: do a factory reset
If there is a physical hot spot near the battery: contact the manufacturer
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