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How to Fix Black Screen — Motorola Edge 40 Neo
How to Fix Black Screen — Motorola Edge 40 Neo
The Motorola Edge 40 Neo is a 2023 Android 13, up to 2 major Android upgrades smartphone powered by the MediaTek Dimensity 7030 (6 nm) with 12GB | 8GB and 128GB | 256GB internal storage. It features a 6.5", P-OLED, 1B colors, 144Hz, HDR10+, 1300 nits (peak), 1080.0x2400.0 display and is available in Black, Soothing Sea, Caneel Bay, Peach Fuzz.
The Edge 40 Neo is equipped with a Li-Po 5000 mAh, a 50 MP, 4K@30fps, 1080p@30/60/120/240fps, gyro-EIS main camera, a 32 MP, 4K@30fps, 1080p@30fps front camera. The device uses a · Nano-SIM + eSIM · Nano-SIM + Nano-SIM configuration. It weighs 170 g.
A black screen on the Motorola Edge 40 Neo can occur due to a drained battery, a software crash, or the screen becoming unresponsive. In most cases this can be resolved with a force restart or a short charging period without any data loss. Follow the steps below in order before considering a factory reset.
On your Motorola Edge 40 Neo: charge for 30+ minutes with a different cable and charger
Hold Power for 15–20 seconds
If still black: hold Power + Volume Down for 10 seconds
Try holding Power + Volume Up to enter Recovery Mode
In Recovery: select 'Reboot system now'
If Recovery loads: wipe cache partition then reboot
Last resort: factory reset from Recovery — erases all data
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