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How to Fix Bootloop — Asus Zenfone 2 ZE551ML

Fix BootloopAndroid 5.0 (Lollipop)

How to Fix Bootloop — Asus Zenfone 2 ZE551ML

⏱ ~5 min📋 6 steps

The Asus Zenfone 2 ZE551ML is a 2015 Android 5.0 smartphone powered by the Intel Atom Z3580 (4 GB RAM model) Intel Atom Z3560 (2 GB RAM model) with 2GB | 4GB and 128GB | 16GB | 32GB | 64GB internal storage. It features a 5.5", IPS LCD, 1080.0x1920.0 display and is available in Osmium Black, Sheer Gold, Glacier Gray, Glamor Red, Ceramic White.

The Zenfone 2 ZE551ML is equipped with a Li-Po 3000 mAh, non-removable, a 13 MP, 1080p@30fps main camera, a 5 MP front camera. The device uses a Dual SIM (Micro-SIM, dual stand-by) configuration. It weighs 170 g.

A bootloop on the Asus Zenfone 2 ZE551ML occurs when the device repeatedly restarts without fully loading Android. This is commonly caused by a failed software update, corrupted system files, or an incompatible app. Most bootloops can be resolved without losing data by clearing the cache partition first before attempting a factory reset.

Factory reset may be needed as a last resort — erases all data.

1

On your Asus Zenfone 2 ZE551ML: force restart: hold Power for 15–30 seconds

2

If still looping: enter Recovery Mode

3

Navigate to 'Wipe cache partition' → confirm → reboot

4

If still looping: return to Recovery

5

Select 'Wipe data/factory reset' → confirm (erases all data)

6

Last resort: use your manufacturer's PC tool to reinstall firmware

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