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How to Fix Black Screen — Asus Zenfone 3 ZE552KL

Fix Black ScreenAndroid 6.0.1 (Marshmallow)

How to Fix Black Screen — Asus Zenfone 3 ZE552KL

⏱ ~5 min📋 7 steps

The Asus Zenfone 3 ZE552KL is a 2016 Android 6.0.1 smartphone powered by the Qualcomm MSM8953 Snapdragon 625 (14 nm) with 3GB | 4GB and 32GB | 64GB internal storage. It features a 5.5", Super IPS+, 1080.0x1920.0 display and is available in Sapphire Black, Moonlight White, Shimmer Gold.

The Zenfone 3 ZE552KL is equipped with a Li-Ion 3000 mAh, non-removable, a 16 MP, 4K@30fps main camera, a 8 MP, 1080p@30fps front camera. The device uses a Nano-SIM + Micro-SIM configuration. It weighs 155 g.

A black screen on the Asus Zenfone 3 ZE552KL can occur due to a drained battery, a software crash, or the screen becoming unresponsive. In most cases this can be resolved with a force restart or a short charging period without any data loss. Follow the steps below in order before considering a factory reset.

1

On your Asus Zenfone 3 ZE552KL: charge for 30+ minutes with a different cable and charger

2

Hold Power for 15–20 seconds

3

If still black: hold Power + Volume Down for 10 seconds

4

Try holding Power + Volume Up to enter Recovery Mode

5

In Recovery: select 'Reboot system now'

6

If Recovery loads: wipe cache partition then reboot

7

Last resort: factory reset from Recovery — erases all data

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