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How to Fix Black Screen — Asus Zenfone 5 ZE620KL
How to Fix Black Screen — Asus Zenfone 5 ZE620KL
The Asus Zenfone 5 ZE620KL is a 2018 Android 8.0 smartphone powered by the Qualcomm SDM636 Snapdragon 636 (14 nm) with 4GB | 6GB and 64GB internal storage. It features a 6.2", IPS LCD, 1080.0x2246.0 display and is available in Midnight Blue, Meteor Silver.
The Zenfone 5 ZE620KL is equipped with a Li-Ion 3300 mAh, non-removable, a 12 MP, 4K@30fps, 1080p@60fps, 1080p@30fps (gyro-EIS) main camera, a 8 MP, 1080p@30fps (gyro-EIS) front camera. The device uses a Nano-SIM + Nano-SIM configuration. It weighs 165 g.
A black screen on the Asus Zenfone 5 ZE620KL can occur due to a drained battery, a software crash, or the screen becoming unresponsive. In most cases this can be resolved with a force restart or a short charging period without any data loss. Follow the steps below in order before considering a factory reset.
On your Asus Zenfone 5 ZE620KL: charge for 30+ minutes with a different cable and charger
Hold Power for 15–20 seconds
If still black: hold Power + Volume Down for 10 seconds
Try holding Power + Volume Up to enter Recovery Mode
In Recovery: select 'Reboot system now'
If Recovery loads: wipe cache partition then reboot
Last resort: factory reset from Recovery — erases all data
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