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How to Fix Black Screen — Asus Zenfone Max Plus (M2) ZB634KL
How to Fix Black Screen — Asus Zenfone Max Plus (M2) ZB634KL
The Asus Zenfone Max Plus (M2) ZB634KL is a 2019 Android 8.0 smartphone powered by the Qualcomm Snapdragon SiP 1 with 3GB | 4GB and 32GB | 64GB internal storage. It features a 6.3", S-IPS LCD, 1080.0x2246.0 display and is available in Red, Silver, Blue, Black.
The Zenfone Max Plus (M2) ZB634KL is equipped with a Li-Po 4000 mAh, non-removable, a 12 MP, 1080p@30fps main camera, a 8 MP, 1080p@30fps front camera. The device uses a Nano-SIM + Nano-SIM configuration. It weighs 165 g.
A black screen on the Asus Zenfone Max Plus (M2) ZB634KL can occur due to a drained battery, a software crash, or the screen becoming unresponsive. In most cases this can be resolved with a force restart or a short charging period without any data loss. Follow the steps below in order before considering a factory reset.
On your Asus Zenfone Max Plus (M2) ZB634KL: charge for 30+ minutes with a different cable and charger
Hold Power for 15–20 seconds
If still black: hold Power + Volume Down for 10 seconds
Try holding Power + Volume Up to enter Recovery Mode
In Recovery: select 'Reboot system now'
If Recovery loads: wipe cache partition then reboot
Last resort: factory reset from Recovery — erases all data
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